Services
Transform customer experiences and streamline operations with AI-powered chatbots tailored to your business. Saritasa specializes in developing and integrating intelligent chatbot solutions empowered by AI that automate interactions, enhance support, and drive growth across industries.
Trusted by Top Companies
Use cases
Customer Support
Product Support
Internal Support
AI concierge
AI scheduler
AI Agents
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They've earned their place as one of my "first call" technology partners.
They've earned their place as one of my "first call" technology partners.
Case Studies
Check out our case studies to see the Saritasa difference.
Saritasa has been quick to address any technical challenges we’ve run into. They can provide solutions to whatever technical hurdles we face. Overall, they deliver high-quality work — the software they’ve built for us has been truly reliable and robust. We’re impressed with how quickly they can build software to our specifications while staying on budget.
Trey Hicks COO & Chief Sales Officer, Visix, inc.
They were excellent from start to finish. Saritasa listened to us and led the design, testing, and publishing phases. They used an agile process, so everything moved along quickly and on schedule. We never had issues with the delivery times or the budget. Saritasa aligned with their estimate and didn’t give us any under-used hours.
Jim Serrano Digital Marketing Manager, ASCO Power Technologies
Saritasa's work has helped streamline our process. We were looking to save time, cut manual hours, and utilize our teammates' time elsewhere, and that's exactly what we've gotten. We've cut our invoicing time from 10 to 3–4 hours a day. As a result, teammates who were doing all those tasks can now use their time on different tasks. This result saves us money, making our company more profitable.
Darren Moore EVP Nationwide Rail Services, Inc
Saritasa's biggest strength is their customer service level — nothing compares to it. The company behind the SaaS product I used before changed sales representatives every four months, and I would have to explain my company all over again whenever a new one joined. However, my relationship with Saritasa now is very intimate, and we're in constant communication whenever we want; I couldn't ask for anything better.
Michael Kushiro COO, Allstar Consulting Group
The people at Saritasa truly care about their clients. Our company is constantly impressed and thankful for how clear it is that everyone in the Saritasa organization from leadership, to project mangers, to marketing/design staff to engineers are clearly invested in our success and are willing to go above and beyond to get us there.
Sean Leary CEO, Sports Thread, Inc
The Saritasa Difference
For businesses to make the most of technology, they require an expert's calm and knowing hand. A committed partnership to illuminate the most efficient and beneficial path to success. That’s where Saritasa comes in.
We care about successful customers, fulfilled employees, and useful solutions. Everything we do is intended to find the right balance of outcomes for the common benefit of all.
We are a team of driven experts, from developers to designers to engineers and beyond. We are passionately committed to wrestling with the most complex business problems and applying technology systematically to solve them.
We don’t take a transactional approach to our engagements. Rather, we foster personalized relationships built on trust and the perpetual delivery of benefits over time.
It’s that simple. Once we finish development, we pass over the complete source code so that your project is yours – no fees or strings attached. Whether you want to continue working with us for maintenance and updates or take the project internally is up to you.
Our company is built on long-term partnerships, which means that we want to earn your trust and keep it. We do this through our commitment to absolute transparency, accountability, and reliability.
Process
AI-powered chatbots have the potential to quickly and effectively respond to inquiries twenty-four hours a day and simplify the retrieval of information. However, chatbots are only as good as their data, which makes the preparation and infrastructure behind the bot just as critical as the AI powering the natural language communication.
Whether you want a product support bot or an AI concierge, its ability to quickly and accurately address inquiries relies on high quality data – lots of it. Our team will work with you to collect, process, clean, and format your data through a combination of automated and AI-powered tools to ensure accuracy and quality.
Depending on the volume of data you have, we may need to sort the data based on various contexts, or categories, to make it easier to sort through and find data relevant to the prompt.
The prompt defines how the Chatbot responds to user inquiries, everything from response length to tone to format and more. Our team will work closely with you to understand the objective of the chatbot and craft a prompt to meet those needs.
A custom developed backend allows you to have complete control and transparency over your chatbot, from user management with specific permission roles to a complete chat history for ongoing improvements, to managing various parameters.
Whether you want your chatbot integrated directly onto your website, tied to a specific webpage, or integrated into a different platform entirely, we work with you to make sure the chatbot is easily accessible and simple to use.
Finally, this is where the actual artificial intelligence comes into play. We will work with you to select the best LLM for your purposes, and then integrate the AI with the structure we’ve set up to ensure a seamless back and forth between the bot and the user.
As time goes on, you chatbot will need to be maintained and updated, whether due to AI improvements or changes in your data. We are here to help maintain your AI chatbot to keep it in peak working order for years to come.
Capabilities
We securely integrate with third-party AI models to provide the most powerful and current solutions without reinventing the wheel.
Integration with AI/ML APIs
Custom AI chatbot development
Data processing and formatting
Backend development
User Interface Design
Decrease response time
24/7 availability
Boost efficiency
Reduce operating costs
Increase capacity
Reduce repetitive requests
Improve training and onboarding
Benefits
AI-powered chatbots enable businesses to handle customer and internal inquiries at scale while providing consistent quality responses.
Industries
At Saritasa, we believe the promise of technology is boundless. Every industry benefits from embracing technology to grow, remain competitive, and thrive. Our cross-industry experience gives us insight into each sector’s unique challenges and the ability to build customized, innovative virtual reality solutions.
Artificial intelligence is the technology that empowers computers and machines to solve problems and perform tasks in a way that simulates human intelligence. This is made possible by “training” an algorithm on large data sets and using patterns to make predictions.
Artificial intelligence is an umbrella term that encompasses multiple types of computer-based learning models, including Generative AI, Machine Learning, and Deep Learning. In a sense, AI is a concept of how computers can use human-like intelligence to do everything from understand, reason, analyze, and learn.Â
Machine learning is a subset of artificial intelligence that uses data to train a computer to perform a variety of actions or tasks. It relies on algorithms to train and improve. Machine learning is a practical application of AI.
Saritasa stands apart through our commitment to purposeful innovation, building value through results, and dedication to earning your trust (and keeping it). We don’t apply technology as a blanket solution to every problem but rather strive to create meaningful user experiences, simplify complex operations, and deliver scalable, enduring business value.
Insights
The latest tips, trends, and insights from our decades of experience and industry knowledge.
18
Years in Business
1769
Successful Projects
206
Team Members
100%
Dedicated to success
About Saritasa
At our core, we are a team of passionate, driven professionals inspired by the infinite potential of technology. Hear what Saritasa is all about from our CEO and Founder, Nik Froehlich.
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